Common Questions About Our Services

Explore answers to some of the most common questions about our transportation services to help you make informed decisions.

What types of transportation services do you offer?

We offer a variety of services including airport transfers, corporate transportation, and special event services. Our fleet is equipped to handle both individual and group travel needs.

How can I book a ride with On Time Transportation Solution?

Booking a ride is easy! You can make a reservation through our website or contact our customer service team for assistance.

Are your drivers professionally trained?

Yes, all our drivers are professionally trained and have undergone thorough background checks to ensure your safety and comfort.

What measures do you take to ensure punctuality?

We use advanced GPS technology and real-time traffic updates to ensure our drivers take the most efficient routes, guaranteeing timely arrivals.

Can I make changes to my reservation?

Absolutely! You can modify your reservation by contacting our support team. We strive to accommodate changes whenever possible.

What is your cancellation policy?

We offer a flexible cancellation policy. Please refer to our terms and conditions for detailed information regarding cancellations and refunds.

Do you provide transportation services for large groups?

Yes, we have a range of vehicles that can accommodate large groups, perfect for corporate events or family gatherings.

Are your vehicles equipped with Wi-Fi?

Many of our vehicles come with complimentary Wi-Fi, allowing you to stay connected during your journey.

How do you ensure customer satisfaction?

We prioritize customer feedback and continuously improve our services based on client suggestions and experiences.

Phone

​678.361.1313

Office Address

6340 Sugarloaf Parkway
Duluth GA 30097